Jasmine Sandler | Clickz
As we enter a hopeful new year, I thought it would be helpful to deliver my top five items in a corporate social media strategy checklist for 2013. And, as we also enter a new year of Google changes to the ever-important search algorithm, I will include, as any smart marketer will do, a review of SEO from a social standpoint. OK, so let’s go…
Checklist Item 1: Internal Team on Board
Before you enter the brave new world of mobile and tablets leading the way of content consumption, quality checks all over Google, and global adoption of lightning-fast broadband with any social media strategy, you will want to make sure all key stakeholders are on board with your goals. As a key performance engine for client/customer engagement, social media activity takes into account all organizational activities that affect those relationships. And so, your sales teams, marketing teams, social teams, creative teams, brand ambassadors, and C-suite all need to be on board with the direction of your social strategy. The smartest way to move on this is to appoint one ringmaster within your organization to lead the way and be accountable to both your social media marketing goals and communicating any movements to the internal teams. If you represent an enterprise-level organization, having directors of important teams connect and agree on the direction and goals is a must.
Checklist Item 2: Collection of All Internal Assets
A good social strategy will require an analysis of all internal marketing and sales assets. In this way, you want to gather up all customer/client-facing online content, including: white papers, published reports, presentations, messaging, online videos, mobile apps, and one-sheets. From here, you will be able to understand what you have been promoting about your brand and if you want that to change or stay the same.