Management Wants Better Cloud Performance

Dennis McCafferty| Baselinemag
Business deployment of cloud computing solutions has transitioned from the experimental to the “show me” stage, according to a survey conducted by Research in Action for Compuware.
Findings reveal that IT decision-makers—technology and business managers and executives—are scrutinizing cloud deployments in an effort to eliminate poor end-user experiences due to performance bottlenecks. They’re also concerned about the cloud having a negative impact on the enterprise’s revenue and reputation due to these and other cloud-related issues.
“With cloud adoption topping the list of priorities, companies are clearly seeing a benefit to the agility, flexibility and time-to-value that cloud services can deliver,” says Bernd Greifeneder, CTO of Compuware’s APM business unit. “But [IT decision-makers] are right to carefully consider the impact cloud and third-party services can have on the end-user experience.
The dynamic and remote characteristics of cloud-based applications require a new, smart and automatic approach for deep, proactive monitoring that not only identifies end-user experience problems, but also provides deep diagnostics for problem resolution.” Nearly 470 global IT decision-makers took part in the research.

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