A cloud-based online platform, ezyCommerce functions as a one-stop solution for SMEs to manage orders and inventories, removing the complexity of managing operations, SingPost says.

SingPost rolls out new integrated e-commerce platform

SingPost will in April roll out a fully integrated e-commerce fulfillment offering, designed to help small and medium enterprises (SMEs) kickstart or grow their online business, it said in a press release on Wednesday (Mar 18).

A cloud-based online platform, ezyCommerce functions as a one-stop portal for SMEs to manage orders and inventories, removing the complexity of managing operations.

SMEs will be able to buy and sell products while using SingPost’s warehouse management. By using the service:

  • SMEs can gain time and focus on boosting sales and productivity.
  • Leverage SingPost’s warehouse management, postal and logistics networks to scale up their business.
  • Overcome rising fixed and capital costs with a pay-as-you-use solution, without hidden costs and fixed contracts for a minimum of 24 months.

SingPost will charge a monthly subscription fee. Fees will be waived for three months for SMEs that sign up before Jun 1, 2015. Fulfillment-related costs are based on variable costs such as storage fees, order processing fees and delivery fees. Modular solutions such as shopping cart integrations, returns and import services will be rolled out progressively, it added.

“ezyCommerce focuses on the mid-market and provides a stepping stone for SMEs to efficiently grow their business locally and internationally. By outsourcing fulfillment and delivery to SingPost, SMEs can better focus on business growth strategy and scale up their business across multiple marketplaces and countries without contending with fixed fulfillment costs, hence boosting both sales and productivity,” said Dr Wolfgang Baier, SingPost’s Chief Executive Officer.

“In addition, SMEs can also benefit from the scalability, efficiency and reliability of SingPost’s strong logistics backbone.”

According to the ASEAN report published in June 2014, Singapore’s e-commerce market has grown from S$1.1 billion in 2010, to a forecasted S$4.4 billion in 2015. SingPost pointed out that its new e-commerce solution would fill the current lack of a scalable fulfillment service on a unified platform that allows sales across multiple channels and countries.

Ms Chew Mok Lee, SPRING Singapore’s Assistant Chief Executive of Capabilities & Partnership, said that SingPost’s new platform would help SMEs “reap economies of sale” and focus their attention on capturing “new market share and customer segments”.

Through the ezyCommerce-SPRING SME subsidy grant, eligible applicants will be able to access 70 per cent subsidy on all ezyCommerce-related spend for six months.

“We encourage SMEs to participate in these collaborative projects to raise their productivity, increase cost efficiencies and gain greater exposure to new ideas and innovations that drive long-term growth,” Ms Chew said.


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