Services like Basecamp, MailChimp, Zendesk, Shopify, and Salesforce all have one thing in common: they rely on the cloud...
Tag Archive for: Customer Service
What to Do When Customers Get Mean on Social Media
DT, , Digital Marketing, Uncategorized, angry customers, brand's products or services, Customer Service, Customers, Digital Marketing, social media, 0There's a growing army of unhappy, sometimes bitter and angry customers who take to social media to vent their...
Reality Check: Engagement Is Now a Way of Business
DT, , Digital Marketing, Uncategorized, business engagement, customer engagement, Customer Service, engagement, Marketing, sales, Social Customer, social media, social web, technology, 0Social media changes everything. Marketing, sales, customer service, they're no longer departments; engagement is now a way of business. Digital...
5 Fundamentals of a Social-Media Action Plan
DT, , Digital Marketing, Uncategorized, Customer Service, Digital Marketing, Facebook, fulfillment, Klout, Likes, LinkedIn, Marketing, retweets, sales, social media, Social Media Action Plan, social media for business, Tweets, Twitter, updates, 0As I get more involved in social media for business -- I'm doing a lot of that lately --...
4 Ways to Grow Your Customer Base
DT, , List, Startups & Branding, Customer Base, Customer Service, Guest Blogging, PR agency, Startups & Branding, strategy’s tactics, traffic growth, 0Once your startup hits the market, there’s reason to celebrate — but this is only the beginning. The next...
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