Help Desk System development

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Job Description

We can integrate your Bitrix CRM Helpdesk to organize the customer relationship management. This integration is imperative where there is a large influx of incoming tickets and the need to have a complete record of tickets through helpdesk and the interactions via CRM in a single location.

Unique features of this implementation include:

• Activities streamline and smooth operations among CRM, Tickets, Tasks, and Workgroups.
• Tickets displaying in CRM.
• Linking ticket fields to CRM objects.

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