The internet has been responsible for changing the way we go about many of the tasks in our day-to-day lives. Not least it has changed the way we shop.
Customer experience specialist Baynote has released a new infographic map showing the growth of e-commerce across the world.
Interesting highlights include the fact that in the US e-commerce is growing at four times the rate of retail and in China it grew by 51 percent in 2013. India’s e-commerce market is expected to increase from $13 billion in 2013 to between $50 and $70 billion by 2020.
The graphic also highlights the hotspot cities that play host to major players in the e-commerce world. Seattle, home of Amazon, for example accounts for more that $61 billion in online sales. However, this is dwarfed by Hangzhou in China, home to the Alibaba site which manages more transactions than Amazon and eBay combined.
Another interesting trend is that 60 percent of E-commerce shoppers now use social network sites and tools in order to interact with brands showing that our online lives aren’t neatly pigeon-holed.
Click on the image below to view the full size map and see how e-commerce is spreading across the globe.