VeganBurg is the world’s first vegan burger fast food chain restaurant. They serve savory and nourishing fast food items. As their chain was growing, so they needed to develop strong e-commerce base for their business with an aim of providing online ordering to their customers. They needed a specialized technology to centralize their marketing tools to make their business reuse the information for various marketing channels. They wanted to have a system with ability of making their website entrants to share its URL with friends. In order to strengthen their e-commerce presence, an affiliate program feature also needed to be there. For supporting the value chain of effective customer loyalty programs, VeganBurg wanted to have a loyalty management system. To get the holistic view of their marketing and sales plan, campaign builder was also needed to be developed. For managing the complex process of capturing, filtering and distributing leads, there was a need of effective system for it. For making a successful e-commerce platform, VeganBurg wanted to have reliable communications solution. The list of challenges also included the development of user-friendly order processing system, system for managing supply chain operations and integration of Zoho CRM for managing customer relationships.
VeganBurg knocked the doors of Back Check Tech to satisfy all of their expectations related to development of an effective e-commerce system. We developed a web marketing solution to promote their business brand via the effective utilization of web-related channels. We developed a feature of Share / Refer a Friend to have the viral reach of their business promotions. In order to make their business achieve more search engine ranking, more traffic and more sales, we added Affiliate Program feature to their e-commerce website. Back Check Tech successfully developed a Loyalty Management System for providing them with an ease of managing customer loyalty programs. We provided them with an effective lead management system for tracking and managing the entire lifecycle of leads. We integrated an effective VOIP telephony system to make online communications easier. We developed an easy-to-use order processing system to fulfill their customer ordering accurately and reliably. For ensuring the maximum use of their shares resources, we developed an effective Supply Chain Management System. Along with all of these efforts of maximizing their online presence, we gave them a strong support of managing their customer’s relation by integrating Zoho CRM with successfully developed e-commerce platform.
- All of our efforts for the development of an effective e-commerce platform were highly appreciated by VeganBurg. According to them, Xclueisv outstandingly fulfill the expectations of them as well as their clients.